Remote Support

Please follow the instructions below, so one of our techs can remotely access your computer.

  1. Download the file that coincides with your computer’s operating system. (On the right side).
  2. Launch the downloaded program. It may be in your Downloads folder.
  3. Give the 9-digit number to your IT admin and one of our techs will remotely access your computer.

 Apple: If you have an Apple computer, please Click Here

 PC: If you have a PC, please Click Here

 Apple iOS: iOS download (watch setup tutorial)

 Android: Android download (watch setup tutorial)

**When you want to end the support session, be sure to quit the program.**

**This ensures your computer cannot be remotely accessed any more until you download and run the program again.**

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